Common Issues & Solutions
Before contacting us, check if your issue is covered below:
Video Won't Load
- Check if the Terabox link is valid
- Try using a direct video link instead of folder link
- Clear your browser cache and cookies
- Try a different browser
Download Not Working
- Check your browser's download settings
- Disable browser extensions that block downloads
- Try right-clicking the video and "Save As"
- Ensure you have enough storage space
Mobile Issues
- Use the latest version of your mobile browser
- Try switching between WiFi and mobile data
- Clear browser cache on your mobile device
- Try landscape mode for better viewing
Error Messages
- Note the exact error message
- Check if Terabox servers are accessible
- Try again after a few minutes
- Contact us with the error details